24-hour notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to keep your appointment, kindly contact us as soon as possible. Failure to do so will result in the service being charged in full. If you arrive late, your session will be shortened to accommodate appointments that follow yours. Regardless of the length of the treatment, the session will be charged in full.
A card is required to be on your file when booking an appointment. We will not charge your card unless you fail to give notice of your appointment cancellation within our cancellation policy. If you no-show, your appointment(s) will be charged in full. After your first offense, you will be required to pre-pay for all future appointments. If the card is declined for any reason the appointment fee will be applied to your account and you will be required to pay the full balance before booking another appointment.
Regen Rx is not responsible for any items that you may leave unattended. We strongly recommend leaving expensive, personal items at home, or locked in your car. If you do bring them with you, be sure to gather all items from the treatment room prior to leaving.
If imaging is ordered by one of our providers you may have the imaging performed at the facility of your choice. If you obtain your imaging at Clarion Hospital or an Independence Health System facility Dr. Barrett will be able to view your images directly as he is on staff and is credentialed and contracts to provide professional interpretation services at these facilities. If you go to a facility other than Clarion Hospital or an Independence Health System site please ask the staff to provide you with a CD copy of your images and bring to your follow up appointment. If your imaging results show anything that needs more urgent attention, we will contact you sooner, otherwise they will be discussed at your follow-up visit. Most facilities also have patient portals to access these reports. If you have any questions about your imaging results prior to a follow-up visit, please call our office.
In general, any information that is about your health, the health care you receive, or payment for that care is considered confidential under HIPAA compliance statutes and protected by our Company. We may need to use your Protected Health Information to carry out treatment, payment, healthcare operations and/or other purposes. Our Notice of Privacy Practices provides a more complete description of permitted uses and disclosures. The form is found located below and is available at our center for you to read and take home with you.
Notice of Privacy Practices (pdf)
DownloadPlease note: We do not have a full time secretary. If you are calling the office to schedule an appointment please leave a voicemail or text us and allow up to 48 hours for a returned call. We have our custom app for convenient scheduling along with booking through the Mindbody App or online scheduling. For faster service you may also text us. For your convivence, all of our pricing and services are outlined on our website.